38. 根据《酒店前台接待服务规范》要求,客人不在时的换房必须在( )三方同时在场时进行。( )

12.“Tell my husband that I’ll wait for him in the lobby,” said Mrs. Bellow.“告诉我丈夫,我在大厅等他,”贝娄夫人说。Mr. Bellow, your wife said ()()()()()()()().

11.A: Hope you’ll have a pleasant trip.希望您旅途愉快。B: ()()()()()()()()()()().

10、.A: Thank you for your information. 感谢您提供信息。B: ()()()()()()()()()()().

9.They ()()()()()()()()()() the Yunuan Garden tomorrow afternoon. 他们明天下午要去参观豫园。

8.Next month they () a meeting here for two or three days. 下个月他们将在这里开会两三天。

7.行李员不知道如何处理这个问题。他必须去找经理。The bellman didn’t know how ()()()()()()()()()()()() the problem. He has to get the manager.

6.Is there a Chinese phrase that is the exact ( ) of the English word “check-in”? 有没有一个中文短语与英文单词“check-in”完全相同?

5、.Excuse me,is there a 24-hour room service in this hotel?打扰一下,这家酒店有24小时客房服务吗? Yes,the room service is available ( ) the clock for your convenience.是的,为了您的方便,客房服务是全天候提供的。

4、.On holidays all rooms are ()()()()()()()()()()() .节假日所有房间都订满了。

3、.You can take my umbrella ()()()()()()()() it rains.你可以带上我的伞以防下雨。