8.单选题( )The Agentforce Specialist for Coral Cloud Resorts wants to create an agent that will automate the resolution of a large portion of guest complaints related to their vacation experiences. The agent will be able to offer upgrades, hotel credit, and other complimentary options. The agent will also be in charge of escalating the case to a human when a guest has suffered a major disruption (such as cancellation).Following Salesforce best practices, which type of agent should the Agentforce Specialist create?

1.单选题( )Universal Containers is building a digital shopping assistant that needs to dynamically generate product recommendations using information from the company's external product recommendation predictive model through APIs.Which Agentforce capability should make it easier for the agent to consume the external product recommendation tool?

20.单选题( )What is an Agentforce Specialist able to do when the 'Enrich event logs with conversation data' setting in the Agentforce configuration is enabled?

19.单选题( )Universal Containers (UC) is preparing to use the Agentforce Testing Center to ensure the reliability of a new agent. UC has a CSV file with test cases and is reviewing the documentation to understand best practices and limitations.Which best practice should the company follow to avoid modifying CRM data while running tests in the Testing Center?

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16.单选题( )Universal Containers (UC) is setting up a new Agentforce Service Agent. The company has sensitive medical product research stored internally and wants to ensure the agent cannot access it.What should UC do?

15.单选题( )Universal Containers wants to systematically validate agent responses before deployment using a scalable testing process.Which Testing Center approach should the company implement?

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12.单选题( )Universal Containers' administrator has developed a new agent in a sandbox environment and now wants to deploy it to production.What should the administrator do to deploy an agent?