34. 根据《酒店前台接待服务规范》要求,退房报退,确认客人姓名与房号;查房应在()分钟内完成?( )

16.Could you tell me ()()()()()() the Jade Buddha Temple is?你能告诉我玉佛寺在哪里吗?

15.华天酒店位于城市的西南部,上海室内体育场在其附近。

14.Pleas give me your kind reply ()()()()()()()()()()().请在您方便的时候给我亲切的答复

13.A: Reception. Good morning.接待处,早上好B: ()()()()()()() My company has been in touch with me. They’d like me to stay here for another 2 days.早上好我是908房间的贝娄先生,我的公司一直在和我联系。他们希望我在这里再住两天。

12.“Tell my husband that I’ll wait for him in the lobby,” said Mrs. Bellow.“告诉我丈夫,我在大厅等他,”贝娄夫人说。Mr. Bellow, your wife said ()()()()()()()().

11.A: Hope you’ll have a pleasant trip.希望您旅途愉快。B: ()()()()()()()()()()().

10、.A: Thank you for your information. 感谢您提供信息。B: ()()()()()()()()()()().

9.They ()()()()()()()()()() the Yunuan Garden tomorrow afternoon. 他们明天下午要去参观豫园。

8.Next month they () a meeting here for two or three days. 下个月他们将在这里开会两三天。

7.行李员不知道如何处理这个问题。他必须去找经理。The bellman didn’t know how ()()()()()()()()()()()() the problem. He has to get the manager.