31. 填写押金单,请客人确认金额并签字,双手将( )交给客人,并告知客人保留好押金单,退房时需出示确认( )

19.Have you ever ________ to Shanghai before? 你以前去过上海吗？

1.We usually have high occupancies in ()()()()()()()()().我们通常在旺季有很高的入住率

17.A car pulls up in front of Huatian Hotel and a doorman goes ()()()()()() to meet the guests.一辆汽车停在华天大酒店门前,一名看门人上前迎接客人。

16.Could you tell me ()()()()()() the Jade Buddha Temple is?你能告诉我玉佛寺在哪里吗?

15.华天酒店位于城市的西南部,上海室内体育场在其附近。

14.Pleas give me your kind reply ()()()()()()()()()()().请在您方便的时候给我亲切的答复

13.A: Reception. Good morning.接待处,早上好B: ()()()()()()() My company has been in touch with me. They’d like me to stay here for another 2 days.早上好我是908房间的贝娄先生,我的公司一直在和我联系。他们希望我在这里再住两天。

12.“Tell my husband that I’ll wait for him in the lobby,” said Mrs. Bellow.“告诉我丈夫,我在大厅等他,”贝娄夫人说。Mr. Bellow, your wife said ()()()()()()()().

11.A: Hope you’ll have a pleasant trip.希望您旅途愉快。B: ()()()()()()()()()()().

10、.A: Thank you for your information. 感谢您提供信息。B: ()()()()()()()()()()().