相关题目
57.Victoria Sanchez has a telephone job interview scheduled with Kiara Turner, the HR manager at the hiring company. In order to be courteous, which of the following would be the most appropriate way to begin the telephone conversation?
56.Which of the following is true of taking minutes at a meeting?
55.The leader of a meeting should
54.Which of the following is a good practice when conducting meetings?
53.Which of the following is true of developing an agenda for a meeting?
52.Meetings of such groups as formal committees, boards of directors, and professional organizations usually follow generally accepted rules of conduct known as
51.Which of the following statements about negotiation is true?
50.The process of discussion that leads to an agreement and is frequently used to solve a conflict is
49.Mandy and Whalen both work for ComSpecialists, which provides phone and Internet services to businesses. Mandy and Wahlen each get paid based on the services that they sell to other companies. They frequently find themselves competing for the same account. They each try to get their way as much as possible without regard for their relationship as co-workers. What type of conflict management are Mandy and Whalen engaging in?
48.Jermaine and Denise are the owners of a small company. They are moving to a new office space and need to decide on a layout that will work best for them and their 12 employees. Jermaine wants to have one big communal workspace for all employees, including Denise and himself; a conference room; a big break room; and two smaller rooms with doors where employees can go if they need to have a private telephone conversation with a client. Denise wants offices for Jermaine, herself, and their two department managers; cubicles for all other employees; a conference room; a meditation room; and a small break room. After talking, Denise and Jermaine each agree to make certain concessions in order to get what they want. Together, they agree that Denise and Jermaine will have offices, and the managers and other employees will share a communal workspace. They will also have a conference room, a meditation room, a large break room, and one room for private calls with clients. What conflict management strategy have Jermaine and Denise used?
