48.Jermaine and Denise are the owners of a small company. They are moving to a new office space and need to decide on a layout that will work best for them and their 12 employees. Jermaine wants to have one big communal workspace for all employees, including Denise and himself; a conference room; a big break room; and two smaller rooms with doors where employees can go if they need to have a private telephone conversation with a client. Denise wants offices for Jermaine, herself, and their two department managers; cubicles for all other employees; a conference room; a meditation room; and a small break room. After talking, Denise and Jermaine each agree to make certain concessions in order to get what they want. Together, they agree that Denise and Jermaine will have offices, and the managers and other employees will share a communal workspace. They will also have a conference room, a meditation room, a large break room, and one room for private calls with clients. What conflict management strategy have Jermaine and Denise used?

17.A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

16.If you ask a question during a presentation and no one responds, you should ignore the lack of response and move on.

15.If you are interacting with the audience and someone disagrees with you, you should acknowledge why the person might think that way, reiterate why you think the way you do, and move on.

14.When presenting information using visuals, you need not explain them since they have been added just for visual interest.

13.When discussing a visual, you should not refer to it with physical action and words.

12.When using visuals to present information, you should look at the visuals only when the audience should look at them.

11.Smiles, grimaces, and frowns should be avoided when making oral presentations.

10.An effective approach to delivering a speech is to remain impersonal and distant from your audience in order to project the image of authority.

9.Audiences typically wait until after the introduction of a presentation to begin assessing whether to trust a speaker.

8.Handouts should always be given before a presentation so that listeners can review them and prepare questions.