38.Which of the following statements about positive words isTRUE?

　 Because positive words work better, negative words should not be used in business communication.

　 Positive wording helps put readers in a receptive frame of mind.

　 Positive words are a form of exaggeration.

　 Positive words often cause readers to doubt the truthfulness of your message.

　 Being positive means simply stating the facts.

正确答案：B

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