27.Which of the following terms refers to help-wanted notices in newspapers and professional journals, whether online or in print?

39.If you have a negative message to deliver, what should you do?

38.Which of the following statements about positive words isTRUE?

37.Why is the following statement potentially insulting to its recipient?
You will want to take advantage of this exciting opportunity before its too late!

36.Which of the following statements risks insulting the reader?

35.You can help give your documents a courteous effect by

34.An angry customer has emailed Kurtis wanting to know why the custom luggage he ordered three weeks ago hasn't arrived yet. When Kurtis looks up the order, he discovers that the customer never chose the type and color of hardware he wanted. How should Kurtis respond to avoid blaming the customer?

33. Which of the following statements about courtesy isTRUE?

32.Standard expressions of politeness, such as please, thank you, and I'm sorry,

31.Rubber stamps are expressions that

30.Which of the following statements has the least level of formality when compared to the other statements?