22.Which of the following is an external factor that you need to consider when identifying an appropriate job?

44.Which of the following sentences de-emphasizes the negative?

43.Which type of sentence puts the most emphasis on its contents?

42.Which of the following is the most useful way of emphasizing the positive and de-emphasizing the negative in your message?

41.Alonso, an event planner for a conference center, receives an email from a potential customer who wants to book the conference center's largest space to host a real estate seminar. Since the space is booked on the date specified by the customer, Alonso needs to turn down the customer's request. Which of the following delivers this message in the most positive manner?

40.Which of the following sentences handles its subject most positively?

39.If you have a negative message to deliver, what should you do?

38.Which of the following statements about positive words isTRUE?

37.Why is the following statement potentially insulting to its recipient?
You will want to take advantage of this exciting opportunity before its too late!

36.Which of the following statements risks insulting the reader?

35.You can help give your documents a courteous effect by