34.An angry customer has emailed Kurtis wanting to know why the custom luggage he ordered three weeks ago hasn't arrived yet. When Kurtis looks up the order, he discovers that the customer never chose the type and color of hardware he wanted. How should Kurtis respond to avoid blaming the customer?

32.Deandra's best friend's father works for Prime Tech, and he has arranged for Deandra to make a personal visit to their office to talk about possible employment. Deandra is engaging in

31.Which of the following involves job seekers directly approaching potential employers by personal visit, mail, or email?

30.In the context of finding employers, are commonly used to place experienced people in executive positions.

29.Which of the following is true of employment agencies?

28.Employment agencies are

27.Which of the following terms refers to help-wanted notices in newspapers and professional journals, whether online or in print?

26.In the context of finding an employer, which of the following is true of career centers?

25.When presenting your education in your résumé, you should

24.A test that helps match a person's interests to those of others successful in their careers is known as

23.Which of the following is the first step you should take when searching for a job or an internship?