In a job shop environment, which lead time element is typically the longest?

Since change is so critical in automating the factory, which of the following are important contributors to changing the organization?
I. Education to teach "why"
II. Success in the first project
III. Bonuses paid for change

There are times when a project needs to be shortened. Shortening a project by assigning more resources to one or more of the critical activities is called:

Contribution margin is calculated by revenues minus:

Which of the following management structures will be needed in the future in order to globally compete?

Most management processes, such as planning, budgeting, and human resource management would be considered:

Horizontal diversification can be best defined as:

A process focused layout is best for companies which have:

In a job shop environment, it may not be possible to convert all areas to a "flow" shop. Wherever possible the "flow" can be accomplished by:
I. Reducing setup times (quick changeover)
II. Reducing or eliminating queue times
III. Lowering defects towards a zero goal
IV. Cross-training workers

The system of shared values about what is important and beliefs about how a company works is called the:

In a world class manufacturer, world class information technology must exist to benefit the whole organization. Which of the following would you find in a world class manufacturer?
I. Department specific information which is protected
II. Interactive, on-line integrated systems
III. Organizational access for support