46.Luciana works in the marketing department of a large clothing manufacturer. The company is releasing a new line of clothing for young boys, and Luciana assembles a marketing plan, which she brings to Padma, her manager. Padma tells Luciana that, due to budget restrictions, they need to eliminate the television advertising and stick to print and online ads. Luciana thinks this is a bad idea and says so. Then she agrees to Padma's changes in the hopes that this will build goodwill so Padma will give her more leeway on a future project. What conflict management strategy is Luciana using in this example?

19.When working on a collaborative presentation, individual speakers should rehearse on their own and avoid rehearsing as a group in order to avoid distracting each other.

18.Planning the content and physical aspects of a presentation is especially important for team (collaborative) presentations.

17.A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

16.If you ask a question during a presentation and no one responds, you should ignore the lack of response and move on.

15.If you are interacting with the audience and someone disagrees with you, you should acknowledge why the person might think that way, reiterate why you think the way you do, and move on.

14.When presenting information using visuals, you need not explain them since they have been added just for visual interest.

13.When discussing a visual, you should not refer to it with physical action and words.

12.When using visuals to present information, you should look at the visuals only when the audience should look at them.

11.Smiles, grimaces, and frowns should be avoided when making oral presentations.

10.An effective approach to delivering a speech is to remain impersonal and distant from your audience in order to project the image of authority.