45.Dina recently started work on the sorting line in a factory that makes chocolate candy. Every day she gets a lunch break, plus two 15-minute breaks. One day, her boss tells her that her 15-minute breaks have been reduced to 10-minute breaks. This news makes Dina angry, but she dislikes arguing and does not think she could articulate her argument anyway. Which strategy for managing conflict will Dina most likely use?

20.Which of the following statements about informative presentations is true?

19.When working on a collaborative presentation, individual speakers should rehearse on their own and avoid rehearsing as a group in order to avoid distracting each other.

18.Planning the content and physical aspects of a presentation is especially important for team (collaborative) presentations.

17.A webcast is a web-based get-together where a small group interacts online instead of in a conference room.

16.If you ask a question during a presentation and no one responds, you should ignore the lack of response and move on.

15.If you are interacting with the audience and someone disagrees with you, you should acknowledge why the person might think that way, reiterate why you think the way you do, and move on.

14.When presenting information using visuals, you need not explain them since they have been added just for visual interest.

13.When discussing a visual, you should not refer to it with physical action and words.

12.When using visuals to present information, you should look at the visuals only when the audience should look at them.

11.Smiles, grimaces, and frowns should be avoided when making oral presentations.