2.单选题( )Universal Containers (UC) stores case details and updates in several custom fields and custom objects related to the case. UC would like its Agentforce Service Agent to be able to provide information in these fields and related records as part of an answer back to its customers when the customer is asking for updates.Which best practice should UC follow to grant access to this information for the Agentforce Service Agent?

7.单选题( )

6.单选题( )Universal Containers has multiple Salesforce orgs, each with a unique customer service agent where a verification agent must pass customer identity data to downstream agents handling account modifications. The customer ID must remain secure and persistent across agent handoffs, without exposure to large language model (LLM) modification.What is the most appropriate configuration?

5.单选题( )When is the Agent-to-Agent (A2A) protocol an appropriate communication choice?

4.单选题( )Universal Containers plans to enable Agentforce in Slack so teams can interact with agents directly in Slack channels.Which description represents the key steps required to enable Agentforce in Slack?

3.单选题( )What is a key benefit of the Agent-to-Agent (A2A) protocol?

2.单选题( )Universal Containers (UC) has a library of custom-built personalized investment portfolio APIs, and is planning to extend it to agents.Which method should UC's agent choose to dynamically use the best API service?

1.单选题( )Universal Containers is building a digital shopping assistant that needs to dynamically generate product recommendations using information from the company's external product recommendation predictive model through APIs.Which Agentforce capability should make it easier for the agent to consume the external product recommendation tool?

20.单选题( )What is an Agentforce Specialist able to do when the 'Enrich event logs with conversation data' setting in the Agentforce configuration is enabled?

19.单选题( )Universal Containers (UC) is preparing to use the Agentforce Testing Center to ensure the reliability of a new agent. UC has a CSV file with test cases and is reviewing the documentation to understand best practices and limitations.Which best practice should the company follow to avoid modifying CRM data while running tests in the Testing Center?

18.单选题( )