13.Because the résumé is a listing of information, you should write it without the use of personal pronouns.

53.Which of the following sentences uses discriminatory language?

52.Words that refer negatively to groups of people because of their gender, race, nationality, sexual orientation, age, disability, or some other trait are

51.If your boss depends on you to have a project done on time, and you choose not to tell him that you are two weeks behind schedule, you are committing

50.Margaret does landscaping design for businesses. Because of her experience, she always has a general idea of how much something will cost and will share that number with potential clients, but she has an assistant price everything out just to be sure. She has just received her assistant's price quote for an extremely important project, and it is much higher than the amount she told the client. However, she knows that if she introduces the increased price gradually over the course of the project by saying things like The rental fee on the backhoe was higher than expected and That load of rock cost an additional $500 because..., the client will pay for it. When the client asks if her original estimate was accurate, Margaret says yes. This is an example of

49.Which of the following best defines ethics?

48.The excessive use of positive emphasis can be unethical because it

47.When delivering negative news, you should

46.Devonee has been tasked with writing a product review, and is required to discuss both the positive and negative features of the product. In order to emphasize the pros and de-emphasize the cons of the product, she should

45.Less important information can best be de-emphasized in a business message by including it

44.Which of the following sentences de-emphasizes the negative?