22.Oliver plans to give an informative presentation on how a new state law will affect the way his company stores records. He knows that his listeners will quickly grow bored if he spends a lot of time discussing background information on the law. What should Oliver do?

43.Which of the following statements about accepting feedback is true?

42.Which of the following should you avoid when delivering constructive feedback?

41.Objective, helpful comments that build goodwill, improve others' work, and help both parties achieve their goals are called

40.Emilio is the president of a small furniture manufacturing company. One of the employees on the design team has been acting disrespectfully toward her manager, and it has reached the point where Emilio needs to step in and have a conversation with her. Which of the following sentences would be most appropriate for Emilio say during the conversation?

39.Lashonda, a manager, needs to speak with one of her employees about his constant tardiness. Which of the following should she do?

38.Which of the following topics should you avoid during small talk?

37.Christy and Lorenzo are waiting for the next event to start at a conference. They've never met each other before, but they are sitting next to each other, so they start chatting about their jobs and a vacation Christy recently took. Christy and Lorenzo's conversation is an example of

36.Nenet needs to have a conversation with one of her company's executives. She has talked with him a few times, but she does not know him well. What should she do after arriving at his office and knocking?

35.Which of the following statements about the timing of a conversation is true?

34.Which of the following is an effective way to increase the accuracy of your interpretation while listening?