Which of the following tools is best for identifying quality problems for a process?
答案解析
解析:
A flowchart is a graphic, symbolic representation of the work performed, or to be performed, on a product as it passes through some or all of the stages of a process;
A check sheet is a simple data collection tool used to tally and summarize counts of event occurrences in a process;
A Gantt chart is a type of planning and control chart, especially designed to show graphically the relationship between planned performance and actual performance over time;
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