A customer has complained that paint is peeling off a product recently purchased from a supplier. A team is formed in the supplier plant to solve the: Which of the following method bent describes the problem-solving approach used by the team?

Which two of the following conditions describe and environment that most likely will support change successfully?
I. The CEO spearheads the change process
II. The organization is under considerable internal or external pressure to improve;
III. Major projects are tackled first to achieve maximum benefit;
IV. Experimentation is accepted as a part of the change process;

Which of the following tools is best for identifying quality problems for a process?

DRP serves which of the following purposes in the marketplace?

Barriers to overcome in developing a lean customer relationship include the customer＇s fear of which of the following situations?
I. Sharing proprietary data
II. Missing delivery dates
III. Having a single-source supplier
IV. Having to install an EDI system

Within an approach using both JIT and TQC, what is the role of TQC?

Which of the following statements best characterizes the relationship between sales and operations planning and lean production?

A standard cost accounting system often is tied directly to the routing and dispatching systems, as well as product structure. Which of the following cost measures are determined from this data?
I. Overhead costs
II. Job cost
III. Standard variances

The design of a manufacturing process for high production volumes would likely facilitate which two of the following outcomes?
I. High frequency of new product introduction
II. Low level of WIP inventory
III. Low level of finished-goods inventory
IV. Low process flexibility except for options

Which of the following outcomes are objectives of a focused factory?
I. Worker specialization
II. Simplified routings
III. Emphasis on end-product throughput

Which of the following statements about the BOM used in MRP is true?
I. It lists components of each assembly;
II. It plays a role in computing requirement;
III. It should be structured to reflect how a product is built;
IV. It should exclude class C items;