相关题目
31.单选题( )Universal Containers has PDF maintenance guides in an external folder, not yet in Salesforce. The team wants a standard, clicks-only setup for the Service Agent to use these documents.Which approach should the Agentforce Specialist implement?
30.Coral Cloud Resorts needs to ensure its booking agent executes actions in a specific sequence: First retrieve available sessions, then verify customer eligibility, and finally create the booking. The current implementation allows the large language model (LLM) to execute these actions in any order, causing booking failures. Which approach should an Agentforce Specialist implement?
29.When a verified customer in a help center says, “I want to upgrade my service plan,” an AI agent needs to complete the following asks:•Verify identity and entitlement.•Create a new quote.•Calculate a prorated upgrade amount.•Escalate to an Account Executive (AE) only if the reorder exceeds US$25,000. Which type of agent should an Agentforce Specialist build to support this use case?
28.Universal Containers needs to restrict access to refund processing actions so only customers with Active account status can initiate refunds. How should an Agentforce Specialist apply the restriction deterministically?
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24.单选题( )Universal Containers has a custom agent action calling a flow to retrieve the real-time status of an order from the order fulfillment system.
23.单选题( )The Agentforce Specialist for Cloud Kicks wants to create an agent that will allow the sales staff to schedule their daily tasks, and assist in providing detailed explanations behind prices and deals of the products.
22.单选题( )Universal Containers (UC) wants to empower its marketing team with AI capabilities that help employees quickly find campaign data, generate creative content, and manage project tasks. The solution should also allow marketers to receive personalized support, surface relevant information, and complete work directly in Salesforce.Which AI solution should UC implement?
