AI智能推荐题库-试题通 AI智能整理导入题库-试题通
×
首页 题库中心 Agentforce Specialist试题 题目详情
CB72192736B00001AC55783073E81CEE
Agentforce Specialist试题
115
单选题

29.When a verified customer in a help center says, “I want to upgrade my service plan,” an AI agent needs to complete the following asks:•Verify identity and entitlement.•Create a new quote.•Calculate a prorated upgrade amount.•Escalate to an Account Executive (AE) only if the reorder exceeds US$25,000. Which type of agent should an Agentforce Specialist build to support this use case?

A
Service Agent to resolve the case end-to-end and create a new opportunity for the sales team
B
Sales Agent to handle the upsell and large-deal escalation
C
Employee Agent to orchestrate internal logistics and finance

答案解析

正确答案:B

相关知识点:

账户设变量,条件筛选退单

题目纠错
Agentforce Specialist试题

扫码进入小程序
随时随地练习

关闭登录弹窗
专为自学备考人员打造
勾选图标
自助导入本地题库
勾选图标
多种刷题考试模式
勾选图标
本地离线答题搜题
勾选图标
扫码考试方便快捷
勾选图标
海量试题每日更新
波浪装饰图
欢迎登录试题通
可以使用以下方式扫码登陆
APP图标
使用APP登录
微信图标
使用微信登录
试题通小程序二维码
联系电话:
400-660-3606
试题通企业微信二维码