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24.单选题( )Universal Containers (UC) is expanding its Agentforce for Service capabilities to include case management. For security purposes, UC wants the agent to verify a customer’s identity before providing any case-related information. The verification must be deterministic - ensuring that no case details are shared unless identity verification has been successfully completed.Which approach best meets this requirement?

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21.单选题( )Universal Containers (UC) needs to create a prompt template that provides a detailed product description based on the latest product data. The description will be used in marketing materials to ensure consistency and accuracy.Which prompt template type should UC use?

20.单选题( )What does it mean when a prompt template version is described as immutable?

19.单选题( )Universal Containers has a requirement to provide a sales summary for its sales reps who are using Employee Agents, but they are not happy with the default answer.Which best practice should the Agentforce Specialist recommend?

18.单选题( )Universal Containers (UC) needs to create a custom prompt template that can be called from a Lightning web component.Which prompt template type should UC create?

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