48.Which of the following is the best opening for an invited or solicited message?

18.Having integrity means that you areTRUE to your ethical principles in all situations.

17.The students of the seventh grade scored well on their math test. This is an example of a discriminatory sentence.

16.One practice that can help you avoid discriminatory wording is to avoid masculine and feminine words such as policeman and waitress when referring to a group that can include both genders.

15.A lie of commission is when you purposefully leave out information.

14.A positive message is always ethical.

13.In general, the more space you devote to a point, the more you emphasize it.

12.Because the center parts of a message receive major attention, this part carries more emphasis than the other parts.

11.Since positive words are the most effective for achieving desired effects, negative words should not be used in business messages.

10.One good way to avoid blaming the reader is to use you frequently in your message.

9.You must be honest about your feelings and blame the reader when resolving a problem concerning him or her.