66.Albert works for a charity fund. This year the charity has a limited amount of money, and Albert has to choose which project will receive funding. Of the projects he has to chose from, one will help 200 children go to summer camp, a second will build a well that will give clean water to 900 people, a third will give college scholarships to 150 students, a fourth will provide houses to 15 families, and a fifth will provide free daycare to 100 low-income families. If Albert follows the utilitarian philosophy, which project will he choose?

65.Which of the following is true of the courteous use of cell phones?

64.When leaving a voice mail message, which of the following must you do if you want the call to be returned?

63.Which of the following is an effective voice mail technique?

62.In terms of effective phone procedures, when initiating a phone conversation, you should

61.When screening a phone call, an assistant to a busy executive must

60.Regarding good phone techniques, when screening calls for others, it is important to

59.Phil Chen, a project manager for Patterson Casting, Inc., has a direct telephone line where clients can reach him. Which of the following would be the most effective way for him to answer his calls?

58.Eileen Nguyen works for the city and needs to call Bridgeview Engineering to discuss some repairs the company will be making to one of the city's bridges. Which of the following should Eileen use as a good conversation starter?

57.Victoria Sanchez has a telephone job interview scheduled with Kiara Turner, the HR manager at the hiring company. In order to be courteous, which of the following would be the most appropriate way to begin the telephone conversation?

56.Which of the following is true of taking minutes at a meeting?