Which of the following results are goals of QFD?
1. Achieving SPC;
2. Understanding customer needs and wants;
3. Optimizing product and process designs;

Which of the following are generally in the shop packet?
I. Operation sheets
II. Pick lists
III. Move tickets

All of the following are true regarding a daily dispatch list EXCEPT:

In order to determine the operation duration, which of the following would be included?
I. Setup time
II. Wait time
III. Run time

Which of the following statements are true regarding infinite loading?
I. The technique is valid although the name is misleading
II. The technique is now known as capacity requirements planning
III. It is also known as operations scheduling

A capacity simulation allows a planner to:

Which of the following is affected when input does not match output?
I. Lot sizes
II. Lead times
III. Queue sizes

Which of the following actions should the master scheduler take if the ATP line shows a negative balance?

All of the following would be good measures of MPS achievement except:

Which of the following would be most useful in determining the production planning horizon?

Which of the following problems can be corrected at the rough-cut capacity planning level?
I. Overloads at critical work centers
II. Excess capacity at any work center
III. Excess load versus plant capacity