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CPIM PART2-供应链资格认证考试
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单选题

World class organizations use a number of criteria to evaluate their performance measurement systems. Which of the following is a criteria for evaluating a performance system?

A
Measurements must be complex enough to encompass the operation being measured
B
Measurements must monitor and control operations
C
Measurements must always include a financial measure
D
Feedback should be provided in a timely manner to both operators and managers

答案解析

正确答案:D

解析:

In the article, "Aligning Performance Measurements with Organizational Strategies" by Ann Willis, the author provides 10 characteristics for evaluating performance measurement systems. Feedback must be provided in a timely manner to both operators and managers in order for performance to be adjusted quickly enough to be useful. Many times, measures are provided in financial terms after the month has ended. This is not useful because the problem may have occurred early in the month and performance can not be adjusted.
CPIM PART2-供应链资格认证考试

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