During the define phase of a six sigma project, which of the following activities takes place?

Standard cost system may be inadequate in a competitive environment for which of the following reasons?
I. They provide little guidance for improving manufacturing processes;
II. They can sometimes drive a manager to make the wrong decision just to "look good";
III. Absorption accounting may lead to excess production;
IV. Cost standards often provide misleading information;

Which of the following capacity planning (load) report characteristics can be attributed to MRP?
I. load is based on both planned and open orders;
II. Load reflects valid order priorities;
III. Load distribution is based on actual lead times;

Good measures of material planning performance include evaluations of which of the following factors?
I. Percent of order due dates met
II. Percent of assembly orders with no shortage
III. Actual work center output/scheduled work center capacity
IV. Percent of orders started on time

Which of the following sequences of steps is preferred to help identify the root cause of a production problem?
1. Identify specific potential causes;
2. Prioritize the causes;
3. Describe the problem;
4. Establish cause categories;

When evaluating potential customer/supplier partnerships, the supplier should consider which of the following questions?
I. Is the customer creditworthy?
II. Does the customer practice lean/TQM?
III. Will the customer share cost savings?
IV. Is the customer active in preventive maintenance?

Analyzing capital investments by estimating future cash flows and translating them into equivalent amounts in today＇s term is called

Which of the following would not be considered an operational function with a distribution environment?

Valid reasons to carry safety stock for a manufactured item include which of the following situations?
I. Its replenishment time is long compared with the total end-product lead time;
II. There are frequent engineering changes in the end products when the part is used;
III. A lack of process control result is highly variable yields;

Planning of additional materials in excess of what is needed to satisfy gross requirements is also know as

When the number of a company＇s distribution centers serving a geographical area increase but the level of customer service remains the same, the result is generally