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22.单选题( )Universal Containers (UC) wants to empower its marketing team with AI capabilities that help employees quickly find campaign data, generate creative content, and manage project tasks. The solution should also allow marketers to receive personalized support, surface relevant information, and complete work directly in Salesforce.Which AI solution should UC implement?

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17.单选题( )Universal Containers wants to implement a customer verification process where sensitive account information can only be accessed after the customer passes identity verification. The agent must enforce this security rule deterministically without allowing the large language model (LLM) to bypass the verification requirement.What should an Agentforce Specialist recommend as the best solution?

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15.单选题( )Universal Containers implements custom agent actions to enhance its customer service operations. The development team needs to understand the core components of a custom agent action to ensure proper configuration and functionality.What should the development team review in the custom agent action configuration to identify one of the core components of a custom agent action?

14.单选题( )Universal Containers has set up a Service Agent to allow customers to look up their order status. The topic setup includes:Name: Order Inquiry

13.单选题( )What is one key purpose of action instructions when creating a custom agent action in Agentforce?