10.单选题( )Universal Containers needs to bring individual customer warranties from an external system into Data Cloud. They want Agentforce to return warranty-related responses only for accounts whose warranty status is active.Which search approach should the Agentforce Specialist configure to ensure warranty-related information is retrieved correctly?

5.单选题( )

4.单选题( )Universal Containers (UC) is building a Flex prompt template. UC needs to use data returned by the flow in the prompt template.Which flow element should UC use?

3.单选题( )Universal Containers (UC) is considering using a Field Generation prompt template type.What should UC check before creating the Field Generation prompt to ensure it is possible for the field to be enabled for generative AI?

2.单选题( )Universal Containers (UC) has a new AI project.What should UC consider when adding a related list on the Account object to be used in the prompt template?

1.单选题( )Universal Containers' service team wants to customize the standard case summary response from Agentforce.What should the Agentforce Specialist do to achieve this?

37.单选题( )

36.单选题( )What is the role of the large language model (LLM) in understanding intent and executing an agent action?

35.单选题( )Universal Containers (UC) wants to deploy an Agentforce Service Agent to support customers via a web experience. UC uses a Digital Experience site and wants to enable messaging for logged-in users. The customer needs to pass the membership number to the agent for which a pre chat variable is available.What is a required step to connect the agent to the Digital Experience site using Messaging for In-App and Web?

34.单选题( )Universal Containers (UC) wants to build an Agentforce Service Agent that provides the latest, active, and relevant policy and compliance information to customers. The agent must:•Semantically search HR policies, compliance guidelines, and company procedures.•Ensure responses are grounded on published knowledge.•Allow Knowledge updates to be reflected immediately without manual reconfiguration.What should UC do to ensure the agent retrieves the right information?

33.单选题( )Universal Containers wants to allow its service agents to query the current fulfillment status of an order with natural language. There is an existing autolaunched flow to query the information from Oracle ERP, which is the system of record for the order fulfillment process.How should an Agentforce Specialist apply the power of conversational AI to this use case?