1、Q. Cash flow from assets ( ) is calculated as:

A. 　the movement of materials within a production facility.

B. 　incoming shipments of goods or materials.

C. 　outgoing shipments of goods or materials.

D. 　customer selection.

A. 　price is the most important variable for customers

B. 　sales depend predominantly on an aggressive sales force

C. 　what the customer thinks he or she is buying is what is important

D. 　a company has to apply scientific management techniques to survive

A. 　need recognition, alternative aggregation, reevaluation, purchase decision, postpurchase behavior

B. 　need positioning, stimulus response reactions, evaluation of alternatives, purchase decision, postpurchase behavior

C. 　need recognition, information search, evaluation of alternatives, purchase, and postpurchase evaluation

D. 　information search, need positioning, evaluation of alternatives, product trial, purchase decision, postpurchase satisfaction

A. 　Inspirational appeals

B. 　Organizational Politics

C. 　Passing the Buck

D. 　Self Defense

A. 　have high variable costs.

B. 　have low fixed costs.

C. 　have a high degree of profitability.

D. 　perform better when sales are high.

A. -0.0189

B. 0.0192

C. 0.0566

D. 0.1147

A. 　Self-actualization hierarchy

B. 　Safety hierarchy

C. 　Social hierarchy

D. 　Esteem hierarchy

A. 　Threat of new entrants

B. 　Threat posed by substitute products

C. 　Bargaining power of suppliers

D. 　Bargaining power of buyers

A. 　operational excellence

B. 　new products and services

C. 　improved decision making

D. 　customer and supplier intimacy

A. 　job sequencing

B. 　customer order quantities

C. 　inventory levels

D. 　location