1、Q.( )can be defined as a process of explaining the degree, direction, and persistence of an individual’s efforts to achieve a goal.
A. Leadership
B. Management
C. Motivation
D. Learning
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1、Q. Regarding control charts, a type I error refers to concluding that the process is:
A. in control when it is not in control
B. incapable when it is capable
C. out of control when it is in control
D. capable when it is not capable
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1、Q. The( )is a personality assessment model that describes five basic dimensions encompassing most of the significant variation in human personality, namely extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience.
A. Big Five model
B. Birkman method
C. Keirsey Temperament Sorter
D. Forté Profile
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1、Q. At the beginning of the year, long-term debt of a firm is $280 and total debt is $340. At the end of the year, long-term debt is $260 and total debt is $350. The interest paid is $30. What is the amount of the cash flow to creditors?
A. 50
B. 20
C. -20
D. -50
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1、Q. Blogs created by consumers can be used to assess customer attitudes toward new products as well as customer perceptions of new products. Marketers’ ability to search for key words used in the blogs is an example of a change in the factor of the external environment.
A. psychographic
B. technological
C. competitive
D. demographic
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1、Q. A customer’s decision to purchase one product or group of products over another is primarily a function of :
A. the convenience of acquiring the product or group of products.
B. how well that choice will fulfill that person’s needs and satisfy his or her wants.
C. the product’s features relative to competing products.
D. the availability of the product or group of products.
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1、Q. A(n)( )is typically a major source of data for other systems.
A. transaction processing system
B. management information system
C. executive support system
D. knowledge management system
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1、Q. CRM systems help businesses obtain which business objective?
A. operational excellence
B. new products and services
C. improved decision making
D. customer and supplier intimacy
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1、Q. Which of the following generates pressure to increase inventories?
A. cost of capital
B. ordering cost
C. storage and handling costs
D. taxes and insurance
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1、Q. The trade-off theory" of capital structure suggests that:"
A. firms add leverage whenever interest rates are low.
B. firms with higher risk should use less debt.
C. firms should use 50% debt and 50% equity.
D. firms should use debt to overcome high par values of stock.
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