1、Q. Consumers consider five aspects when defining quality. Which one of the following is least likely to be one of these aspects?
A. value
B. fitness for use
C. psychological impressions
D. individual development
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1、Q. In the product structure diagram below, item X has( )demand and item 2 has( )demand.
A. dependent, dependent
B. dependent, independent
C. independent, independent
D. independent, dependent
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1、Q. What industry does not benefit from the 3-D printing technology?
A. Automobile
B. Newspaper
C. Medical
D. Manufacturing
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1、Q. CRM systems help businesses obtain which business objective?
A. operational excellence
B. new products and services
C. improved decision making
D. customer and supplier intimacy
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1、Q.( )is a cyber attack intended to redirect a website’s traffic to another, fake site. It is a scamming practice in which malicious code is installed on a personal computer or server, misdirecting users to fraudulent Web sites without their knowledge or consent.
A. Phishing
B. Pharming
C. Vishing
D. Smishing
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1、Q. During the communication process,( )allows you to see how well the message was delivered to the other party as intended.
A. Feedback
B. Channel
C. Filtering
D. Grapevine
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1、Q.( )is a state of emotional, mental, and even physical exhaustion, expressed as listlessness, indifference, or frustration.
A. Eustress
B. Distress
C. Stress
D. Burnout
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1、Q. What are the three basic tasks of promotion?
A. informing, persuading, and convincing
B. persuading, convincing, and reminding
C. informing, convincing, and reminding
D. informing, persuading, and reminding
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1、Q. Cash flow from assets ( ) is defined as:
A. the cash flow to shareholders minus the cash flow to creditors.
B. operating cash flow plus the cash flow to creditors plus the cash flow to shareholders
C. operating cash flow minus the change in net working capital minus net capital spending
D. operating cash flow plus net capital spending plus the change in net working capital
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1、Q. In Need Hierarchy Theory of Maslow, what is the step that have driving force to be a man what he wants to be?
A. Self-actualization hierarchy
B. Safety hierarchy
C. Social hierarchy
D. Esteem hierarchy
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