Simmons sells a broad range of herbs and spices for health and cooking. The weekly order to the distribution center replenishes the individual items sold each week due to lack of storage capacity. The order may be modified by the store based on upcoming sales promotions or seasonality. Which of the following measures of customer service is of MOST value to the store?

Which of the following systems would be most appropriate for managing an inventory of solenoids purchased by an appliance manufacturer for use in the assembly of several models of an automatic dishwasher?

Which of the following are the desired results of removing a Kanban card from between 2 steps of a smooth flowing process?
1. New suggestions from small group activities;
2. The insertion of a Kanban card to replace the one removed;
3. Interruptions in the process flow;

Which of the following statements are true regarding queues?
1. Queue size and lead time are interchangeable
2. Queue size and lead time are interconnected
3. Queue time is variable based on priority

If a work center is becoming a bottleneck and throughput time is getting longer, which of the following could be a solution?
1. Decrease the input
2. Increase the planned lead time
3. Increase the capacity

An effective technique in a JIT environment to increase management and staff involvement in the production process is:

Which of the following is associated with backward scheduling?

Which item is a role of the six sigma champion?

Which of the following outcomes is typical of employee engagement?

Which of the following are fundamental building blocks of workforce empowerment and engagement?

What is a goal of Hoshin planning?