A company＇s objective of its inventory turnover ratios is 9.0 turns. A recent analysis reveals that the actual ratio achieved was 6.6 turns, which two of the following statements about this situation are true?
I. In relation to the cost of good sold, average inventory on hand was larger than anticipated;
II. In relation to the cost of good sold, average inventory on hand was smaller than anticipated;
III. Inventory turnover-ratio performance was better than the set objective;
IV. Inventory turnover-ratio performance was poorer than the set objective;

On-line transaction processing can improve the timeliness of which of the following?
1. Information updating to on hand balances
2. Recording accurate quantities on receipts
3. Problem resolution

While of the following is true about SPC?
1. Control charts are maintained only for the later use;
2. It is a quality control function
3. It eliminates quality control jobs

If resources are "tight", which of the following educational sources would be most effective for a SPC program?

Which of the following are process analysis tools?
1. Flow charts
2. Scatter diagrams
3. GANTT chart

Which of the following would be considered waste in a JIT environment?
1. Inspection
2. Material movements
3. Acknowledgements
4. Invoices

A bar code data collection system can be used for:
1. Labor reporting for jobs;
2. Time and attendance tracking;
3. Move time calculations;

The most effective way to provide for improved coordination between supplier and customer is:

A common reason for resistance from marketing to implementation of JIT practices is

In defining product quality, the term reliability means:

Which of the following statement is true about pull systems for distribution inventory control?
1. They are useful when geographical demand patterns can be forecast accurately at the factory;
2. They are most appropriate with low-value, low-volume items;
3. They are important when goods are frequently on allocation from the factory;