Which of the following is most appropriate as a key performance indicator from the customer＇s perspective in a balanced scorecard from end enterprise?

Taking the long-term review, marketing needs to be closely involved with a JIT initiative primarily so that

The time required by a production employee in a JIT environment for indirect duties during a shift would best be accomplished by

The most important ingredient in any JIT implementation project is:

Which of the following are disadvantages of the clustered, or functional form of plant organization?
1. Little specialization regarding worker skills;
2. Transport distance;
3. Equipment interchangeability;
4. Time separation between operations;

In a JIT delivery process, packaging plays a critical role. Which of the following are important in designing packaging for JIT?
1. Packaging should be designed for direct use by the customer;
2. Packaging should minimize delivery and transportation costs;
3. Packaging should convey a marketing image first;

In order to accommodate a JIT delivery system, a customer＇s facility must have all of the following EXCEPT:

On-line transaction processing can improve the timeliness of which of the following?
1. Information updating to on hand balances
2. Recording accurate quantities on receipts
3. Problem resolution

While of the following is true about SPC?
1. Control charts are maintained only for the later use;
2. It is a quality control function
3. It eliminates quality control jobs

If resources are "tight", which of the following educational sources would be most effective for a SPC program?

Which of the following are process analysis tools?
1. Flow charts
2. Scatter diagrams
3. GANTT chart