The long term payoff from total quality management depends heavily on management＇s success in

Allocating individuals to a task should in what step of a project?

Overall control is maintained by what in a batch shop?

A balanced scorecard has what main topics in it?
I. Financial perspective
II. Customer perspective
III. Internal Business Perspective
IV. Innovation and Learning Perspective

A chocolate factory in Canada produces a limited number of products in high volume should use what type of strategy focus?

The difference between gross margin and profit margin is what?

What are considered basic approaches to sales?
I. Making a range of products the company wants to make, then going into the market place to sell the product
II. Specializing in a single product company wants to make, then attempt to sell product to anyone that would want it
III. Making what the market place wants, and being better than the competition at making it

Which of the following technique is MOST helpful in transition the design phase to the production phase
smoothly?

At a workbench the factory worker needs to assemble several electronic components, the worker is not able to place the components onto the wrong area of the board because they would not fit. This would be considered what?

Which one of the three parts of sustainability would help answer the question can energy consumption is reduced by using new environmental controls?

a p-chart is a SPC chart for measuring what?