TQM is a philosophy that attempts to establish enthusiasm and personal commitment to

Companies that not only take on the responsibility of the physical movement of goods between a supplier and a customer, but also take more of the supply chain service requirements are called what?

What is the BEST way to document customer wants in a product?

A workforce should not only be trained in their technical aspects of their job, but also what would be MOST important skill for employees?

Which of the following would be the worst basis for a new plant location?

Which of the following is NOT a well-established project investment measurement?

Which of the following does NOT support forward integration?

Allocating individuals to a task should in what step of a project?

Overall control is maintained by what in a batch shop?

A balanced scorecard has what main topics in it?
I. Financial perspective
II. Customer perspective
III. Internal Business Perspective
IV. Innovation and Learning Perspective

A chocolate factory in Canada produces a limited number of products in high volume should use what type of strategy focus?