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Simply put, situation awareness is a case of having the three ‘R’s: knowing the right information at the right time and reacting to it appropriately. If we have all the information we need and we apply the proper procedures, getting safely to and from where we need to go becomes easy. Good situation awareness means that pilots know where they are, the desired route to their destination and any obstacles, hazards or rules to be followed along the way. At aerodromes with control towers, what the controllers intend and what the pilots understand must match exactly. If not, good situation awareness cannot occur either for pilots or for ATC. So if good situation awareness is essential for safe operations, how do we gain and maintain it? Another way of saying this is how and why do pilots loose their situation awareness bearings and make critical mistakes as a result? Research has shown that the following factors often result in diminished situational awareness: incomplete or misunderstood communications; lack of planning; work load peaks; distractions; and loss of visual cues. Let’s examine each to see how they may affect situation awareness.By far the most important cause of poor situation awareness induced mistakes is communication problems. Communication difficulties most often result from one or both of the following: use of non-standard phraseology; lack of language proficiency. These communications shortcomings cause a discrepancy between what ATC intends and what the pilots understand or vice versa. Clear, accurate and timely communications are essential in establishing and updating the shared mental picture necessary for good situation awareness.5. What is the best title of this article?
Simply put, situation awareness is a case of having the three ‘R’s: knowing the right information at the right time and reacting to it appropriately. If we have all the information we need and we apply the proper procedures, getting safely to and from where we need to go becomes easy. Good situation awareness means that pilots know where they are, the desired route to their destination and any obstacles, hazards or rules to be followed along the way. At aerodromes with control towers, what the controllers intend and what the pilots understand must match exactly. If not, good situation awareness cannot occur either for pilots or for ATC. So if good situation awareness is essential for safe operations, how do we gain and maintain it? Another way of saying this is how and why do pilots loose their situation awareness bearings and make critical mistakes as a result? Research has shown that the following factors often result in diminished situational awareness: incomplete or misunderstood communications; lack of planning; work load peaks; distractions; and loss of visual cues. Let’s examine each to see how they may affect situation awareness.By far the most important cause of poor situation awareness induced mistakes is communication problems. Communication difficulties most often result from one or both of the following: use of non-standard phraseology; lack of language proficiency. These communications shortcomings cause a discrepancy between what ATC intends and what the pilots understand or vice versa. Clear, accurate and timely communications are essential in establishing and updating the shared mental picture necessary for good situation awareness.4. For good situation awareness, what is the regarded as good communication?
Simply put, situation awareness is a case of having the three ‘R’s: knowing the right information at the right time and reacting to it appropriately. If we have all the information we need and we apply the proper procedures, getting safely to and from where we need to go becomes easy. Good situation awareness means that pilots know where they are, the desired route to their destination and any obstacles, hazards or rules to be followed along the way. At aerodromes with control towers, what the controllers intend and what the pilots understand must match exactly. If not, good situation awareness cannot occur either for pilots or for ATC. So if good situation awareness is essential for safe operations, how do we gain and maintain it? Another way of saying this is how and why do pilots loose their situation awareness bearings and make critical mistakes as a result? Research has shown that the following factors often result in diminished situational awareness: incomplete or misunderstood communications; lack of planning; work load peaks; distractions; and loss of visual cues. Let’s examine each to see how they may affect situation awareness.By far the most important cause of poor situation awareness induced mistakes is communication problems. Communication difficulties most often result from one or both of the following: use of non-standard phraseology; lack of language proficiency. These communications shortcomings cause a discrepancy between what ATC intends and what the pilots understand or vice versa. Clear, accurate and timely communications are essential in establishing and updating the shared mental picture necessary for good situation awareness.3. What is the most important cause of poor situation awareness?
Simply put, situation awareness is a case of having the three ‘R’s: knowing the right information at the right time and reacting to it appropriately. If we have all the information we need and we apply the proper procedures, getting safely to and from where we need to go becomes easy. Good situation awareness means that pilots know where they are, the desired route to their destination and any obstacles, hazards or rules to be followed along the way. At aerodromes with control towers, what the controllers intend and what the pilots understand must match exactly. If not, good situation awareness cannot occur either for pilots or for ATC. So if good situation awareness is essential for safe operations, how do we gain and maintain it? Another way of saying this is how and why do pilots loose their situation awareness bearings and make critical mistakes as a result? Research has shown that the following factors often result in diminished situational awareness: incomplete or misunderstood communications; lack of planning; work load peaks; distractions; and loss of visual cues. Let’s examine each to see how they may affect situation awareness.By far the most important cause of poor situation awareness induced mistakes is communication problems. Communication difficulties most often result from one or both of the following: use of non-standard phraseology; lack of language proficiency. These communications shortcomings cause a discrepancy between what ATC intends and what the pilots understand or vice versa. Clear, accurate and timely communications are essential in establishing and updating the shared mental picture necessary for good situation awareness.2. Which is not a factor that helps maintain good situation awareness according to the author?
Simply put, situation awareness is a case of having the three ‘R’s: knowing the right information at the right time and reacting to it appropriately. If we have all the information we need and we apply the proper procedures, getting safely to and from where we need to go becomes easy. Good situation awareness means that pilots know where they are, the desired route to their destination and any obstacles, hazards or rules to be followed along the way. At aerodromes with control towers, what the controllers intend and what the pilots understand must match exactly. If not, good situation awareness cannot occur either for pilots or for ATC. So if good situation awareness is essential for safe operations, how do we gain and maintain it? Another way of saying this is how and why do pilots loose their situation awareness bearings and make critical mistakes as a result? Research has shown that the following factors often result in diminished situational awareness: incomplete or misunderstood communications; lack of planning; work load peaks; distractions; and loss of visual cues. Let’s examine each to see how they may affect situation awareness.By far the most important cause of poor situation awareness induced mistakes is communication problems. Communication difficulties most often result from one or both of the following: use of non-standard phraseology; lack of language proficiency. These communications shortcomings cause a discrepancy between what ATC intends and what the pilots understand or vice versa. Clear, accurate and timely communications are essential in establishing and updating the shared mental picture necessary for good situation awareness.1. Which of the following is not a key of situation awareness?
Nowhere else is the communication process more important than in the cockpit of an aircraft. As history has repeatedly shown, a breakdown in the communication process often leads to less than desirable events that can be illustrated as follows: ● In 1977, at Tenerife in the Canary Islands, heavy accents and improper terminology among a Dutch KLM crew, an American Pan Am crew and a Spanish air traffic controller led to the worst aviation disaster in history, in which 583 passengers perished. ● In 1980, another Spanish air traffic controller at Tenerife gave a holding pattern clearance to a Dan Air flight by saying turn to the left when he should have said turns to the left - resulting in the aircraft making a single left turn rather than making circles using left turns. The jet hit a mountain killing 146 people. ● In 1990, Colombian Avianca pilots in a holding pattern over Kennedy Airport told controllers that their 707 was low on fuel. The crew should have stated they had a fuel emergency, which would have given them immediate clearance to land. Instead, the crew declared a minimum fuel condition and the plane ran out of fuel, crashing and killing 72 people. ● In 1993, Chinese pilots flying a U.S.-made MD-80 were attempting to land in northwest China. The pilots were baffled by an audio alarm from the plane＇s ground proximity warning system. A cockpit recorder picked up the pilot＇s last words: What does ＇pull up＇ mean? ● In 1995, an American Airlines jet crashed into a mountain in Colombia after the captain instructed the autopilot to steer towards the wrong beacon. A controller later stated that he suspected from the pilot＇s communications that the jet was in trouble, but that the controller＇s English was not sufficient for him to understand and articulate the problem. ● On November 13, 1996, a Saudi Arabian airliner and a Kazakhstan plane collided in mid-air near New Delhi, India. While an investigation is still pending, early indications are that the Kazak pilot may not have been sufficiently fluent in English and was consequently unable to understand an Indian controller giving instructions in English. (Aviation Today: Special Reports, 2004) All of the above examples are the result of language barriers. But, barriers to effective communication can come in other forms as well, including noise, vibration, radio clutter, distractions, and even cultural differences between crew members. This list is not all-inclusive, but does depict some of the more common problems in today＇s cockpits.5. Which of the following is not a communication barrier according to the author?
Nowhere else is the communication process more important than in the cockpit of an aircraft. As history has repeatedly shown, a breakdown in the communication process often leads to less than desirable events that can be illustrated as follows: ● In 1977, at Tenerife in the Canary Islands, heavy accents and improper terminology among a Dutch KLM crew, an American Pan Am crew and a Spanish air traffic controller led to the worst aviation disaster in history, in which 583 passengers perished. ● In 1980, another Spanish air traffic controller at Tenerife gave a holding pattern clearance to a Dan Air flight by saying turn to the left when he should have said turns to the left - resulting in the aircraft making a single left turn rather than making circles using left turns. The jet hit a mountain killing 146 people. ● In 1990, Colombian Avianca pilots in a holding pattern over Kennedy Airport told controllers that their 707 was low on fuel. The crew should have stated they had a fuel emergency, which would have given them immediate clearance to land. Instead, the crew declared a minimum fuel condition and the plane ran out of fuel, crashing and killing 72 people. ● In 1993, Chinese pilots flying a U.S.-made MD-80 were attempting to land in northwest China. The pilots were baffled by an audio alarm from the plane＇s ground proximity warning system. A cockpit recorder picked up the pilot＇s last words: What does ＇pull up＇ mean? ● In 1995, an American Airlines jet crashed into a mountain in Colombia after the captain instructed the autopilot to steer towards the wrong beacon. A controller later stated that he suspected from the pilot＇s communications that the jet was in trouble, but that the controller＇s English was not sufficient for him to understand and articulate the problem. ● On November 13, 1996, a Saudi Arabian airliner and a Kazakhstan plane collided in mid-air near New Delhi, India. While an investigation is still pending, early indications are that the Kazak pilot may not have been sufficiently fluent in English and was consequently unable to understand an Indian controller giving instructions in English. (Aviation Today: Special Reports, 2004) All of the above examples are the result of language barriers. But, barriers to effective communication can come in other forms as well, including noise, vibration, radio clutter, distractions, and even cultural differences between crew members. This list is not all-inclusive, but does depict some of the more common problems in today＇s cockpits.4. For the American Airlines jet accident, which of the following reason does the author emphasize?
Nowhere else is the communication process more important than in the cockpit of an aircraft. As history has repeatedly shown, a breakdown in the communication process often leads to less than desirable events that can be illustrated as follows: ● In 1977, at Tenerife in the Canary Islands, heavy accents and improper terminology among a Dutch KLM crew, an American Pan Am crew and a Spanish air traffic controller led to the worst aviation disaster in history, in which 583 passengers perished. ● In 1980, another Spanish air traffic controller at Tenerife gave a holding pattern clearance to a Dan Air flight by saying turn to the left when he should have said turns to the left - resulting in the aircraft making a single left turn rather than making circles using left turns. The jet hit a mountain killing 146 people. ● In 1990, Colombian Avianca pilots in a holding pattern over Kennedy Airport told controllers that their 707 was low on fuel. The crew should have stated they had a fuel emergency, which would have given them immediate clearance to land. Instead, the crew declared a minimum fuel condition and the plane ran out of fuel, crashing and killing 72 people. ● In 1993, Chinese pilots flying a U.S.-made MD-80 were attempting to land in northwest China. The pilots were baffled by an audio alarm from the plane＇s ground proximity warning system. A cockpit recorder picked up the pilot＇s last words: What does ＇pull up＇ mean? ● In 1995, an American Airlines jet crashed into a mountain in Colombia after the captain instructed the autopilot to steer towards the wrong beacon. A controller later stated that he suspected from the pilot＇s communications that the jet was in trouble, but that the controller＇s English was not sufficient for him to understand and articulate the problem. ● On November 13, 1996, a Saudi Arabian airliner and a Kazakhstan plane collided in mid-air near New Delhi, India. While an investigation is still pending, early indications are that the Kazak pilot may not have been sufficiently fluent in English and was consequently unable to understand an Indian controller giving instructions in English. (Aviation Today: Special Reports, 2004) All of the above examples are the result of language barriers. But, barriers to effective communication can come in other forms as well, including noise, vibration, radio clutter, distractions, and even cultural differences between crew members. This list is not all-inclusive, but does depict some of the more common problems in today＇s cockpits.3. What does the word baffled in the fifth paragraph mean?
Nowhere else is the communication process more important than in the cockpit of an aircraft. As history has repeatedly shown, a breakdown in the communication process often leads to less than desirable events that can be illustrated as follows: ● In 1977, at Tenerife in the Canary Islands, heavy accents and improper terminology among a Dutch KLM crew, an American Pan Am crew and a Spanish air traffic controller led to the worst aviation disaster in history, in which 583 passengers perished. ● In 1980, another Spanish air traffic controller at Tenerife gave a holding pattern clearance to a Dan Air flight by saying turn to the left when he should have said turns to the left - resulting in the aircraft making a single left turn rather than making circles using left turns. The jet hit a mountain killing 146 people. ● In 1990, Colombian Avianca pilots in a holding pattern over Kennedy Airport told controllers that their 707 was low on fuel. The crew should have stated they had a fuel emergency, which would have given them immediate clearance to land. Instead, the crew declared a minimum fuel condition and the plane ran out of fuel, crashing and killing 72 people. ● In 1993, Chinese pilots flying a U.S.-made MD-80 were attempting to land in northwest China. The pilots were baffled by an audio alarm from the plane＇s ground proximity warning system. A cockpit recorder picked up the pilot＇s last words: What does ＇pull up＇ mean? ● In 1995, an American Airlines jet crashed into a mountain in Colombia after the captain instructed the autopilot to steer towards the wrong beacon. A controller later stated that he suspected from the pilot＇s communications that the jet was in trouble, but that the controller＇s English was not sufficient for him to understand and articulate the problem. ● On November 13, 1996, a Saudi Arabian airliner and a Kazakhstan plane collided in mid-air near New Delhi, India. While an investigation is still pending, early indications are that the Kazak pilot may not have been sufficiently fluent in English and was consequently unable to understand an Indian controller giving instructions in English. (Aviation Today: Special Reports, 2004) All of the above examples are the result of language barriers. But, barriers to effective communication can come in other forms as well, including noise, vibration, radio clutter, distractions, and even cultural differences between crew members. This list is not all-inclusive, but does depict some of the more common problems in today＇s cockpits.2. Which one of the following should pilots declare when encountering severe fuel shortage?
Nowhere else is the communication process more important than in the cockpit of an aircraft. As history has repeatedly shown, a breakdown in the communication process often leads to less than desirable events that can be illustrated as follows: ● In 1977, at Tenerife in the Canary Islands, heavy accents and improper terminology among a Dutch KLM crew, an American Pan Am crew and a Spanish air traffic controller led to the worst aviation disaster in history, in which 583 passengers perished. ● In 1980, another Spanish air traffic controller at Tenerife gave a holding pattern clearance to a Dan Air flight by saying turn to the left when he should have said turns to the left - resulting in the aircraft making a single left turn rather than making circles using left turns. The jet hit a mountain killing 146 people. ● In 1990, Colombian Avianca pilots in a holding pattern over Kennedy Airport told controllers that their 707 was low on fuel. The crew should have stated they had a fuel emergency, which would have given them immediate clearance to land. Instead, the crew declared a minimum fuel condition and the plane ran out of fuel, crashing and killing 72 people. ● In 1993, Chinese pilots flying a U.S.-made MD-80 were attempting to land in northwest China. The pilots were baffled by an audio alarm from the plane＇s ground proximity warning system. A cockpit recorder picked up the pilot＇s last words: What does ＇pull up＇ mean? ● In 1995, an American Airlines jet crashed into a mountain in Colombia after the captain instructed the autopilot to steer towards the wrong beacon. A controller later stated that he suspected from the pilot＇s communications that the jet was in trouble, but that the controller＇s English was not sufficient for him to understand and articulate the problem. ● On November 13, 1996, a Saudi Arabian airliner and a Kazakhstan plane collided in mid-air near New Delhi, India. While an investigation is still pending, early indications are that the Kazak pilot may not have been sufficiently fluent in English and was consequently unable to understand an Indian controller giving instructions in English. (Aviation Today: Special Reports, 2004) All of the above examples are the result of language barriers. But, barriers to effective communication can come in other forms as well, including noise, vibration, radio clutter, distractions, and even cultural differences between crew members. This list is not all-inclusive, but does depict some of the more common problems in today＇s cockpits.1. What was the Tenerife airport controller’s intention when saying turns to the left to the Dan Air flight?
